{"id":16867,"date":"2025-09-05T17:50:03","date_gmt":"2025-09-05T17:50:03","guid":{"rendered":"https:\/\/sandbox.directhomeservice.com\/?page_id=16867"},"modified":"2025-09-08T09:26:40","modified_gmt":"2025-09-08T09:26:40","slug":"account-deletion-policy","status":"publish","type":"page","link":"https:\/\/sandbox.directhomeservice.com\/es\/account-deletion-policy\/","title":{"rendered":"Pol\u00edtica de eliminaci\u00f3n de cuentas"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16867\" class=\"elementor elementor-16867\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4401b9a e-flex e-con-boxed wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"4401b9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d04ce9 elementor-widget elementor-widget-heading\" data-id=\"2d04ce9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 700;color: #2E3192\">SERVICIO DIRECTO A DOMICILIO<br>\nPol\u00edtica de eliminaci\u00f3n de cuentas<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e98624 elementor-widget elementor-widget-heading\" data-id=\"4e98624\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solicitar la eliminaci\u00f3n de una cuenta<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d17aab6 elementor-widget elementor-widget-text-editor\" data-id=\"d17aab6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Direct Home Service valora su privacidad y le ofrece la posibilidad de eliminar permanentemente su cuenta y los datos personales asociados.<\/span><\/p><p><span style=\"font-weight: 400;\">Puede solicitar la eliminaci\u00f3n en <\/span><b>de dos maneras<\/b><span style=\"font-weight: 400;\">:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><b>En la aplicaci\u00f3n DHS<\/b><ul><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Abra el <\/span><b>Aplicaci\u00f3n Direct Home Service<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Vaya a <\/span><b>Configuraci\u00f3n \u2192 Cuenta \u2192 Eliminar cuenta<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Siga las instrucciones en pantalla para confirmar su solicitud<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>En nuestro sitio web (solicitud manual)<\/b><ul><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Complete nuestro <strong><span style=\"color: #2e3192;\"><a style=\"color: #2e3192; text-decoration: underline;\" href=\"\/es\/account-deletion-request-form\/\">Formulario de solicitud de supresi\u00f3n de cuenta<\/a><\/span><\/strong><\/span> O env\u00edenos un correo electr\u00f3nico directamente a <span style=\"text-decoration: underline;\"><span style=\"color: #2e3192; text-decoration: underline;\"><a style=\"color: #2e3192; text-decoration: underline;\" href=\"mailto:account-deletion@sandbox.directhomeservice.com\"><b>account-deletion@sandbox.directhomeservice.com<\/b><\/a><\/span><\/span><span style=\"font-weight: 400;\"> utilizando la direcci\u00f3n de correo electr\u00f3nico asociada a su cuenta del DHS.<\/span><\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24c5290 elementor-widget elementor-widget-heading\" data-id=\"24c5290\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qu\u00e9 ocurre cuando elimina su cuenta<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4bb54a elementor-widget elementor-widget-text-editor\" data-id=\"f4bb54a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Su <\/span><b>perfil, credenciales de acceso e informaci\u00f3n guardada<\/b><span style=\"font-weight: 400;\"> (incluidos trabajos, presupuestos, facturas y asignaciones de personal) se eliminar\u00e1n de forma permanente.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cualquier <\/span><b>informaci\u00f3n de facturaci\u00f3n<\/b><span style=\"font-weight: 400;\"> se eliminar\u00e1n de forma segura, excepto cuando la ley exija su conservaci\u00f3n (por ejemplo, leyes fiscales o de cumplimiento).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">La eliminaci\u00f3n es <b style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">irreversible<\/b><span style=\"font-weight: 400;\">. Una vez completado, su cuenta no se puede restaurar.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99cc056 elementor-widget elementor-widget-heading\" data-id=\"99cc056\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Calendario de tramitaci\u00f3n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0f536c elementor-widget elementor-widget-text-editor\" data-id=\"e0f536c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Revisaremos su solicitud y comenzaremos a tramitarla en el plazo de <\/span><b>7 d\u00edas laborables<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Su cuenta y sus datos se eliminar\u00e1n definitivamente en <\/span><b>30 d\u00edas<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Recibir\u00e1 un <b style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">correo electr\u00f3nico de confirmaci\u00f3n<\/b><span style=\"font-weight: 400;\"> una vez eliminada su cuenta.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-329d342 elementor-widget elementor-widget-heading\" data-id=\"329d342\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas o asistencia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13f1ae6 elementor-widget elementor-widget-text-editor\" data-id=\"13f1ae6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Si tiene alguna pregunta o necesita ayuda, p\u00f3ngase en contacto con nosotros: <\/span><span style=\"font-weight: 400;\">\ud83d\udce7<\/span> <span style=\"color: #2e3192;\"><a style=\"color: #2e3192;\" href=\"mailto:support@sandbox.directhomeservice.com\"><b>support@sandbox.directhomeservice.com<\/b><\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>DIRECT HOME SERVICE Account Deletion Policy Requesting Account Deletion Direct Home Service values your privacy and provides you with the ability to permanently delete your account and associated personal data. You can request deletion in two ways: In the DHS<\/p>","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16867","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Account Deletion Policy - Direct Home Service<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sandbox.directhomeservice.com\/es\/account-deletion-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Account Deletion Policy - Direct Home Service\" \/>\n<meta property=\"og:description\" content=\"DIRECT HOME SERVICE Account Deletion Policy Requesting Account Deletion Direct Home Service values your privacy and provides you with the ability to permanently delete your account and associated personal data. 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